Frequently Asked Questions

Find answers to common questions about the LEG RealX Platform

For Real Estate Companies For Agents For Clients
Type keywords like "subscription", "payments", "agent registration", etc.
For Real Estate Companies

Questions about company registration, subscription plans, and listing management.

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For Agents

Information about agent registration, commissions, and referral systems.

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For Clients

Answers about property search, virtual inspections, and online payments.

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Real Estate Companies

To register your real estate company on LEG RealX:

  1. Click the "Apply for Real Estate" button on the homepage
  2. Fill in your company details including legal name, registration number, and contact information
  3. Upload required documents for verification (business license, tax certificate)
  4. Create an admin account for your company
  5. Select your preferred subscription plan

Once submitted, our team will verify your information within 1-2 business days and activate your account.

LEG RealX offers three monthly subscription plans for real estate companies:

Basic

$49/month

  • Up to 50 property listings
  • 5 agent accounts
  • Basic analytics dashboard
Professional

$99/month

  • Unlimited property listings
  • 20 agent accounts
  • Advanced analytics & reports
Enterprise

Custom pricing

  • Unlimited everything
  • API access
  • Dedicated account manager

Payments are charged monthly to your registered payment method. You can change or cancel your plan anytime from your company dashboard.

When clients make payments for properties through the LEG RealX platform, funds are held securely in your company's platform account. To withdraw funds to your bank account:

  1. Navigate to the "Finances" section in your company dashboard
  2. Click "Request Withdrawal"
  3. Enter the amount you wish to withdraw (minimum $100)
  4. Select your verified bank account
  5. Confirm the withdrawal request

Withdrawals are processed within 3-5 business days. A 1.5% transaction fee applies to all withdrawals to cover processing costs.

Agents

To apply as an agent on LEG RealX:

  1. Register as an individual on the platform
  2. Complete your profile with personal and professional information
  3. Submit your real estate license/certification for verification
  4. Apply to one or more registered real estate companies on the platform
  5. Once approved by a company, you'll gain access to their listings and can start generating referral links

You can represent multiple companies simultaneously, and each company sets its own commission rates for agents.

The LEG RealX platform provides agents with a powerful referral system:

  • Each property listing you access has a unique "Generate Referral Link" button
  • When you share this link and a client uses it to make a purchase or rental, you earn a commission
  • Commission rates are set by each real estate company (typically 1-3% of sale price or 10-15% of rental value)
  • You can track all your referrals and their status in your agent dashboard
  • Commissions are paid out monthly after the transaction is completed
Tip: Your referral links remain active indefinitely, so you can earn commissions even months after sharing a link.

Virtual inspections can be scheduled directly through the LEG RealX platform:

  1. Navigate to the property listing you want to show
  2. Click the "Schedule Inspection" button
  3. Select available time slots (provided by the property owner/company)
  4. Choose between live video tour or pre-recorded 3D walkthrough options
  5. Enter client details and send the invitation

Your client will receive a confirmation email with a secure link to join the virtual inspection at the scheduled time.

All scheduled inspections appear in your agent calendar for easy management.

Clients

You can search for properties in several ways:

  • Basic Search: Use the search bar on the homepage with keywords like location, property type, or price range
  • Advanced Filters: Click "Advanced Search" to filter by:
    • Property type (house, apartment, commercial, etc.)
    • Price range and square footage
    • Number of bedrooms and bathrooms
    • Specific amenities (pool, garage, etc.)
    • Listing date and availability
  • Map Search: Use the interactive map to explore properties in specific areas
  • Save Searches: Save your search criteria to receive email alerts when new matching properties are listed

No registration is required to search for properties, but you'll need an account to save favorites or contact agents.

Yes, LEG RealX uses bank-level security for all online transactions:

  • Encrypted Payments: All payment information is encrypted using 256-bit SSL technology
  • Secure Payment Gateway: We partner with trusted payment processors (Stripe, PayPal) that never share your full financial details with us
  • Escrow Protection: For property purchases, funds are held in escrow until all transaction conditions are met
  • Two-Factor Authentication: Optional for added security on your account
  • Fraud Monitoring: 24/7 monitoring for suspicious activity
Security Guarantee: LEG RealX guarantees 100% protection against fraudulent transactions on our platform.

LEG RealX offers two types of virtual inspections:

Live Video Tours

A real estate agent conducts a live video walkthrough of the property at a scheduled time. You can:

  • Ask questions in real-time
  • Request to see specific areas or features
  • Take virtual measurements using our AR tools
3D Interactive Walkthroughs

Pre-recorded 3D tours that you can explore at your own pace:

  • Navigate through the property in 360° view
  • Switch between day and night modes
  • View floor plans and room dimensions
  • Available 24/7 without scheduling

To schedule a virtual inspection, simply click the "Schedule Inspection" button on any property listing and follow the prompts.

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help.

Support Hours: Mon-Fri 9am-6pm, Sat 10am-4pm

Average response time: Less than 2 hours

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